Subject: Urgent: carton damage on arrival
From: Hans Müller <[email-masked]>
To: Wang Fang <[email-masked]>
Date: Tue, 14 Jul 2026 09:30:00 +0200

Dear Ms. Wang,

Three cartons arrived crushed. Products appear intact, but please advise what photos and documents you need for a claim.

Best regards,
Hans Müller
Müller Werkzeuge GmbH